Terms and conditions

IMPORTANT ANNOUNCEMENT. CRIPTAN fights tirelessly against criminal activities in the cryptoassets sector and actively collaborates with the competent authorities in order to promote a secure environment for its users.

Crypto-asset transactions are NOT reversible, so if you send your crypto-assets to the wrong address, CRIPTAN cannot recover them (as is the case with all other applications that allow the buying and selling and exchange of crypto-assets). We recommend extreme caution when sending cryptoassets. It is the user's responsibility to know the recipient of their shipments. From Criptan we actively advise you to VERIFY to whom you send money and how you do it. Before trusting, make sure that the recipient of the funds does not carry out activities typified as a crime, especially with individuals who have contacted you through social networks or suspicious emails or websites.

This document regulates the contracting conditions of the different services offered through the CRIPTAN web and mobile application (hereinafter, jointly the "Platforms").

Please read these contracting conditions (hereinafter, the “Contracting Conditions“) carefully before making any purchase or using any service. In this regard, you agree to be bound by these Terms of Engagement and should not purchase any services on the Platforms if you do not agree to all of the Terms of Engagement and the applicable Terms of Use.

The language in which the contracting procedure will be processed and in which these Contracting Conditions will be formalized will be, unless otherwise indicated, Spanish.

IDENTIFICATION

In compliance with the duty of information contained in Article 10 of Law 34/2002, of July 11, Services Information Society and Electronic Commerce, then reflect the following data of the owner:

Name: CRIPTAN TRADE S.L. ("CRIPTAN")

TAX IDENTIFICATION NUMBER: B98992738

Registered Address: C / Almirante Cadarso 26 46005 - (Valencia)

Email: atencion@criptan.com

Registration Data: Mercantile Registry of Valencia, Volume 10523, Book 7804, Folio 110, Section 8, Page V-182811.

OBJECT

The purpose of this document is to establish the conditions that will regulate the contracting, by registered users (hereinafter, the "Users"), of any of the services offered through the Platforms.

Any matter not expressly provided for in these Terms and Conditions shall be understood to be reserved to CRIPTAN, without prejudice to the application of the provisions of current legislation.

Likewise, CRIPTAN reserves the right to carry out modifications and/or updates to the Contracting Conditions, of which the User shall be previously informed for acceptance or rejection in the event that they are substantial. In any case, the User shall be deemed to expressly accept such modifications or updates if he/she re-hires the services offered by CRIPTAN through the Platforms.

If accepted by the User, the new Contracting Conditions will fully replace the conditions in force up to that moment, beginning to take effect in the new acquisitions contracted by the User, as of the date of acceptance of the new Contracting Conditions.

The marking of the corresponding box in the contracting process, as well as the fact of following telematically all the steps of this one, supposes the express acceptance of the present Conditions of Contracting on the part of the User, having the same validity that the face-to-face signature of the same one. In this way, the User acknowledges being a person with sufficient capacity to assume the obligations arising from their actions through the Platforms, who has previously read and understands the contents of these Terms and Conditions.

In any case, in order to be able to contract the services available on the Platforms, the User must be of legal age (≥ eighteen (18) years) and have full legal capacity to enter into contracts.

When the User represents a legal entity, he/she accepts and declares that he/she has powers of representation and that the acts performed on the Platforms will be attributable to the represented legal entity.

REGISTRATION FOR ACCESS TO THE CONTRACTING

In order to purchase crypto-assets and contract services, it is necessary for the User to register previously in the Platforms. In this sense, the User must fill in the registration form with personal information that must be truthful and updated. After completing the form, the User must accept the Privacy Policy of the Platforms and the Legal Notice.

The access password entered must be kept by the Users in a safe place. Once registered, the User will be able to change his/her password using the link "Forgot your password?"

In the event that you detect any misuse of your registration information (ID and password), please contact CRIPTAN immediately by e-mail.

USE OF THE PLATFORMS

www.criptan.es and the mobile application provide Users with access to a multitude of information, services, content, programs or data ("Content" and/or "Services") belonging to CRIPTAN or its licensors. The Platforms allow to buy, sell, keep, use or send cryptoassets.

The User may register for free on the Platforms by filling in the corresponding questionnaires and forms with the required information, including name, address, e-mail address and the information required in compliance with the regulations on money laundering and terrorist financing. Once received, the User must confirm it by clicking on the link/button available in said email to verify his/her account. Once this action has been carried out, CRIPTAN will ask the User for a valid telephone number. Once the phone number is provided, the User will receive an SMS code to the registered phone number as a method of authentication. The User must choose a private and unique password for his/her account, being the User responsible for any loss, damage or improper use of his/her account if he/she discloses his/her password to third parties.

The User assumes responsibility for the use of the Platforms and the registration indicated in the previous paragraph. In such registration the User shall be responsible for providing truthful and lawful information. As a consequence of such registration, the User shall provide a password, for which he/she shall be responsible, undertaking to use it diligently and confidentially. The User undertakes to make appropriate use of the Content and Services that CRIPTAN offers through the Platforms and, by way of example but not limited to, not to use them for (i) engaging in illicit or illegal activities or activities contrary to good faith and public order; (ii) disseminating content or propaganda of a racist, xenophobic nature, in support of terrorism or that violate human rights; (iii) disseminating content or propaganda of a racist, xenophobic nature, in support of terrorism or that violate human rights; (iii) cause damage to the physical and logical systems of CRIPTAN, the Platforms, its suppliers or third parties, introduce or disseminate computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage; (iv) attempt to access and, where appropriate, use the email accounts of other Users and modify or manipulate their messages.

USER IDENTIFICATION

The acquisition of User status requires prior identification in accordance with the requirements established by Law 10/2010, of April 28, 2010, on the prevention of money laundering and terrorist financing (hereinafter referred to as LPBC).

The information requested may consist of, among others, the cell phone number and amount of the transaction, name and surname, username and password, email address, security code sent to the email or security code required for double authentication, profession and date of birth, as well as other possible data or information required depending on the type of transaction selected by the user. The type of user will also determine the information to be requested depending on whether it is a natural or legal person, requiring information such as ID card, residence card, foreign identity card or passport, invoices, videoconference, deeds, shareholding structure, accreditation of business activity, etc., in application of the provisions of Law 10/2010, of 28 April, on the prevention of money laundering and terrorist financing and other applicable legislation if deemed appropriate.

Depending on the service and the economic thresholds of the operations to be carried out by the user, different levels of information will be requested, in order to allow services with more functionalities and higher economic thresholds in the operations that the end user wants to carry out .

In view of the above, the User will not be able to access effectively none of the services offered by Criptan until it has completed the mentioned identification.

EXCLUSION OF WARRANTIES AND LIABILITY

CRIPTAN reserves the right to interrupt access to and use of the Platforms at any time and without prior notice, whether for technical, security, control, maintenance, power failure or any other justified cause. Consequently, CRIPTAN does not guarantee the reliability, availability or continuity of the Platforms, of the Services or of the Content hosted therein, so that the use of the same by Users is carried out at their own risk, and CRIPTAN cannot be held liable in this regard at any time.

Furthermore, CRIPTAN assumes no liability whatsoever derived, by way of example but not limitation:

  • From the use made by Users of the materials made available on the Platforms, whether prohibited or permitted, in violation of the intellectual and/or industrial property rights of contents of the website itself or of third-party portals.
  • For the eventual damages to the Users caused by a normal or abnormal operation of the search tools, the organization or location of the contents and/or access to the Services and, in general, of the errors or problems that are generated in the development or instrumentation of the technical elements that form the service.
  • Of the contents of those pages to which the Users can access from links included in the Platforms.
  • The acts or omissions of third parties, regardless of whether these third parties may be linked to CRIPTAN by contract.

Likewise, CRIPTAN excludes any liability for damages of any kind that may be due to the presence of viruses or the presence of other harmful elements in the contents that may cause alterations in the computer systems as well as in the documents or systems stored therein, for which reason CRIPTAN shall not be liable in any case when they occur:

Errors or delays in the access to the services by the user when entering their data in the corresponding form or any anomaly that may arise when these incidents are due to problems in the Internet network, causes of fortuitous event or force majeure and any other unforeseeable contingency beyond the good faith of CRIPTAN.Failures or incidents that may occur in communications, deletion or incomplete transmissions, so that there is no guarantee that the Platform Services are constantly operational.Errors or damages caused to the Platforms due to a deficient and/or bad faith use of the Services or contents by the User.Inoperability or problems with the email address provided by the User to send the requested information, or with the mobile telephone networks or CRIPTAN's suppliers, with regard to the reception of SMS messages.

In any case, CRIPTAN undertakes to solve any problems that may arise and to offer all necessary support to the User in order to reach a quick and satisfactory solution in the event of any incident.

NOTIFICATIONS

With your consent, we send automatic (push) notifications to your mobile device to provide information about cryptocurrency price changes, Service updates, promotional communications and other related messages. You can disable push notifications by changing your notification settings through your mobile device.

TERRITORIAL SCOPE

The services offered through the Platforms are only available to persons with Spanish nationality or legal residence in European Union countries.

ELECTRONIC CONTRACTING

In accordance with the provisions of Article 23 of Law 34/2002, of July 11, 2002, on services of the information society and electronic commerce, contracts concluded electronically will produce all the effects provided by law, when consent and other requirements necessary for its validity.

In any case, the electronic support in which these Terms and Conditions of Business concluded by electronic means are contained shall be admissible as documentary evidence in the event of a dispute between the parties.

Similarly, and in accordance with the provisions of Article 27 of Law 34/2002, of Services of the Information Society and Electronic Commerce, is made available to Users, prior to the start of the recruitment procedure, all information relating to it, which will only apply if the User decides to proceed with the recruitment through any service.

Prior information

These Contracting Conditions are freely and freely available to all Users of the Platforms.

Access to the contracting process is completely free of charge, with no additional associated costs apart from those derived from the User's Internet connection.

The services offered by CRIPTAN are described in the Platforms and in these Contracting Conditions, not including any issues that have not been expressly indicated.

The contract between CRIPTAN and the User is understood to be perfected from the moment the User completes the contracting procedure by pressing the button "I have read and accept the present Contracting Conditions and the Privacy Policy", it being understood that following all the phases of the electronic contracting procedure and the inclusion of all the data requested implies, together with the ticking of the corresponding box related to the acceptance of the Contracting Conditions.

CRIPTAN, as a provider of an information society service, will file the electronic document formalizing this contract. Said electronic document shall be accessible to the User by means of a link provided by e-mail, from where he/she may download and print it and where the present Terms and Conditions of Contract shall be included.

CRIPTAN will introduce adequate and sufficient technical means to identify and correct technical errors in the management of the information as soon as it is under its responsibility.

It is necessary for the User to provide his/her National Identity Document in order to verify his/her identity prior to contracting or carrying out any operation on the Platforms.

The language in which the contracting procedure will be processed and in which this contract is formalized will be, unless otherwise indicated, Spanish.

Services and contracting process

The User, upon registration, may contract, by accessing his/her account with the username and password established, the following services through the Platforms ("Services"):

Purchase and Sale of Cryptoassets:

The User will have the possibility to acquire or sell cryptoassets. The acquisition and sale value of the cryptoassets may fluctuate from time to time. Such value will be reflected in EUROS. This transaction shall be subject to the acquisition or sale value of the cryptocurrency established at each moment on the Platforms.

To carry out the purchase and sale of cryptoassets, the User shall select the option "Buy" or "Sell" on the Platforms for one of the available cryptoassets.

For the purchase of cryptoassets, the User shall select the desired payment method. The User may choose to pay with his/her balance deposited on the Platforms or via debit or credit card.

In the case of payment with the balance on the Platforms, a confirmation by SMS will be requested to sign the purchase. Once the verification code has been entered and validated, the transaction will be completed. The User will then be able to see the record of the purchase in the history of the Platforms and will have the crypto-assets available on the Platforms.

In the case of payment by card, the User will be redirected to an authorized payment service provider to make the payment. In the environment of the card payment provider, he/she will have to fill in a form with the requested information and carry out the appropriate verification procedures. Payment will be made in the currency predetermined by the bank, and the bank will be responsible for any additional exchange rate charges. Once the card charge has been made, the User will be able to see the record of the purchase in the history of the Platforms and will have the cryptoassets available in the Platforms.

In addition, in both cases the User will receive a confirmation email about the transaction, which will consist of a summary of the transaction. This email will describe the characteristics of the Service contracted by the User, and this document will serve as accreditation for any type of claim. In case you do not receive such e-mail, please check your "junk mail" or "spam" folder and, if you do not find it in that section, please inform us, through the contact details included in the corresponding information section of these Terms and Conditions of Contract, as soon as possible so that we can solve the problem.

Payment may be made by credit or debit card, with the cost of the bank account that may vary depending on the bank and the date of the transaction.

Storage in Digital Wallet

The Platforms allow storing the purchased cryptoassets, or any other cryptocurrency in possession of the User, in a "digital wallet" free of charge.

The User may make use of the digital wallet function available on the Platforms to store the purchased, received or transformed cryptoassets for the period of time he/she deems appropriate. Once the option to store the cryptoassets in the digital wallet is confirmed, a confirmation screen will appear and the User will be notified via email of the transaction carried out along with the date, time and other relevant details, which can also be viewed within the Platform in its transaction history.

The ownership of the cryptoassets stored in the digital wallet corresponds to the account holder User, and in that sense he/she will be able to withdraw, send, sell, or operate with his/her cryptoassets.

Transfer (sending and receiving) of Cryptoassets

The User will be able to send and receive cryptoassets from the digital wallet and will be able to receive or send cryptoassets to digital wallets external to CRIPTAN.

Once the operation of sending or receiving cryptoassets has been carried out, the User will see a confirmation screen and will receive an e-mail with the details of the transaction. Said e-mail will describe the characteristics of the Service contracted by the User, and this document will serve as accreditation for any type of claim. In case of not receiving this email, the User should check his "junk mail" or "spam" folder and, if it is not in that section, please inform us, through the contact details included in the corresponding information section of this document, as soon as possible so that we can solve the problem.

Likewise, the transaction may be visualized in the transaction history within the Platforms, where the date and time of purchase and its details will appear.

In the case of receiving such cryptoassets, the User must have registered and therefore have an account.

Fiat balance in the wallet of the Platforms

The User shall have the possibility to have a wallet with a balance in euros within the Platforms. Said balance may be used by the User to acquire cryptoassets on the Platforms. Likewise, such wallet will be the place to receive and store euros in case of sale of cryptoassets.

The euro wallet of the Platforms allows Users to deposit and withdraw their balance in Euros.

In order to deposit the balance in the Platforms' wallet, the User shall proceed to make a money transfer from his/her bank account by copying the CRIPTAN bank details available on the Platforms themselves. In this regard and for the transfer to be successful, the holder of the bank account from which the funds will be received must match the information of the identification document provided by the User at the time of registration and identification.

Users may deposit in the wallet from a minimum of one (€ 1) euro up to a maximum of thirty thousand (€ 30,000) euros. For deposits above the maximum amount, please contact CRIPTAN at the following e-mail address:atencion@criptan.com.

The availability of the balance in the wallet will depend on the time and type of transfer used by the User from his/her bank. On the Platforms, the User will be able to find information on the approximate times of availability of the balance in the wallet depending on the modalities used. In this regard, CRIPTAN aims and will make every effort to ensure that the User has the availability of his/her balance in the wallet as soon as possible.

The balance available in the wallet may be withdrawn by the User at any time. To do so, he/she must access his/her wallet and choose the Withdraw option. Then, the User must select the amount of balance to be withdrawn and the destination account where the User wants to receive the balance. Once the User has completed the above steps, he/she must press the "Start sending" button and confirm the sending by entering a numerical code that the User will receive by SMS.

In the case of deposit and withdrawal of funds from the wallet, the User will receive a receipt of the transaction by e-mail. This email will describe the characteristics of the Service contracted by the User, and this document will serve as proof for any type of claim. If you do not receive this e-mail, please check your "junk mail" or "spam" folder and, if you do not find it in that section, please inform us, through the contact details included in the corresponding information section of these Terms and Conditions of Contract, as soon as possible so that we can solve the problem.

Likewise, the User will be able to access the transaction history within the Platforms, where he/she will be able to visualize all the deposits and withdrawals of the wallet in Euros.

Prices

The current price of the Services offered by CRIPTAN will be the one indicated at any time through the section "Commissions and prices" in the Platforms next to their description, being these of public access and being able to visualize them at any time.

The prices of bitcoins and other cryptoassets offered on the Platforms are represented in EUROS (EUR). The purchase and sale of virtual currencies is not subject to VAT, however, the tax obligations that the transactions ordered may generate are the sole responsibility of the User.

If the User's credit/debit card is not denominated in EUROS, the exchange rate will be applied by the User's bank according to the exchange rate established at its sole discretion, CRIPTAN not being liable.

In any case, all these amounts will be shown to the User in an itemized manner during the contracting process.

Payment and invoicing

Once the User has contracted the Services and paid the corresponding payment through any of the payment methods made available to Users by CRIPTAN, an e-mail will be sent to the User containing all the information related to the contracted Services.

In any case, the payment of economic amounts by means of debit or credit cards shall be made through the Platforms by a duly authorized external financial entity, which in any case shall be hosted on a platform under SSL secure protocol.

In any case, the acquisition of the cryptoassets will only be effective when CRIPTAN receives confirmation of payment from the payment services entity. If the transaction is for any reason denied by such entity, or if the full amount corresponding to the amount of the contracted Services (including surcharges for management costs and bank transfer fees) is not provided, the contracted Service will be suspended or cancelled, informing the User that the acquisition has not been concluded.

PRICE OF CRYPTOASSETS

The acquisition or sale of cryptoassets through the Platforms are subject to the price marked for each of them. Said price includes, if applicable, the corresponding expenses and commissions, and is constantly updated, without prejudice to the expenses and commissions applicable by third parties other than CRIPTAN, as detailed in these Terms and Conditions. However, we inform you that it is not possible to guarantee the purchase or sale of digital currencies at a specific price or at a specific time.

The Exchange Rate applied by CRIPTAN in the exchange of cryptoassets will always appear in the step prior to the completion of the purchase. This exchange rate is different from the one that may be applied by your bank when performing a transaction in a currency foreign to the Euro, for which CRIPTAN is not responsible.

COMMISSIONS APPLICABLE TO THE CONTRACTING OF SERVICES

CRIPTAN charges approximately 0,5% as fees and commissions on the market price for each purchase or sale of crypto-assets. Said commissions or expenses are concepts already included in the final price displayed by the User on the Platforms. This fee may be modified by CRIPTAN at any time at its sole discretion, being directly modified in the acquisition or sale price of the cryptoassets available. When CRIPTAN modifies the established prices, it will not affect previously processed acquisitions or sales. In any case, CRIPTAN will notify through the notification system of the App the eventual modifications on expenses and commissions, which will be reflected in the acquisition or sale price of the cryptoassets.

Certain Services offered on the Platforms may be subject to commissions outside CRIPTAN, such as fees or commissions for the use of certain means of payment or for any other reason or motive established by the banking entities of the Users themselves.

PAYMENT METHODS

The payment methods available on the Platforms for the acquisition of crypto-assets or for the increase of the balance in Euros on the Platforms are (i) money transfers through banks belonging to the European Union or the use of credit or debit cards.

In any case, CRIPTAN will use an entity, with the due administrative authorization, that enables a secure channel with encryption of the payment data. CRIPTAN will not keep in its files the information regarding the data of the cards used.

When using a debit/credit card as a payment method, the User confirms that the card used is his/her own or that he/she has been duly authorized by its owner to use it in accordance with the terms of use of the payment gateway.

In connection with the terms of use of the payment gateway, credit/debit card transactions will be subject to a security and validation check by the card issuer or the payment gateway. In the event that the card issuer or payment gateway denies the transaction, CRIPTAN shall not be liable for delays or cancellations of the contracted Services.

Likewise, the Services contracted by credit or debit card imply the payment of an additional fee that corresponds to the charges of payment service entities and that may be modified. That additional fee will be of 0.95%, which adds to a total commission of 1.45%

“Card tokenization allows the User to save a payment method on the Criptan Platform in the purchase process. In this way, the User will not need to re-enter the transactional data when making future purchases.

To tokenize a card, it is necessary that the User has saved its data with current, complete and accurate information. The user does so when making a payment with any of the cards accepted by the platform.

To save the information on your card, the User must accept the Conditions and the applicable Privacy and Cookies Policy. By accepting the Conditions to tokenize a card, the User allows the purchases made through this function to be charged to the associated card.

Criptan does not capture or store bank card data, since it has a payment service provider (hereinafter, "PAYNOPAIN") that complies with PCI DSS regulations to capture and store said data in compliance with all current security regulations. .”

CONFIRMATION OF SERVICES

Requests for Services made by Users are subject to (i) their acceptance by CRIPTAN, (ii) Users' compliance with and acceptance of these Terms and Conditions and (iii) market availability.

CRIPTAN reserves the right not to accept the transaction in the event (i) that the User's payment information is not approved, (ii) that any other type of incident related to the Terms of Use of the Platforms is detected or (iii) that the User's account has been classified with a high risk in terms of Money Laundering.

When Users contract a Service through the Platforms, CRIPTAN may send them a confirmation email containing details of the transaction. Upon receipt of such email, the User must verify that the details of such confirmation email are correct as soon as possible and keep a copy for his/her records.

ERRORS AND CANCELLATIONS

In the event of an error, CRIPTAN reserves the right to correct the error and revise the Services provided accordingly. In such revisions, CRIPTAN may proceed to charge the correct price or cancel the transaction and refund any amount charged.

CRIPTAN may cancel the transaction in the event of insufficient funds. In this case, it is the User who is responsible for having sufficient funds to carry out the transaction and assumes any possible surcharges that his bank or payment provider may apply in the event of insufficient funds being available.

NON-EXISTENCE OF THE RIGHT OF WITHDRAWAL

Transactions, acquisitions or sales made on the Platforms do not enjoy the right of withdrawal according to the provisions of article 103 b) of the General Law for the Defense of Consumers and Users, since the price of cryptoassets depends on market fluctuations, a situation that CRIPTAN cannot control during the withdrawal period.

PROMOTIONAL COUPONS

Criptan makes available to certain Users promotional codes that may be redeemed in order to receive discounts on the commissions applied by Criptan.

Criptan reserves the right to modify the rights associated with such coupons at any time.

CUSTOMER SERVICE

CRIPTAN as responsible for the Platforms and in charge of the marketing of the Services offered through the same, provides Users with a customer service, which will give due attention to all queries, complaints and suggestions raised in connection with the contracting of any of the Services.

Specifically, the contact channels made available to Users are as follows:

CRIPTAN shall respond to complaints or queries received as soon as possible, which in no case shall exceed a period of one (1) month after the User has submitted such complaint or query.

Likewise, for any problem deriving from the transaction carried out, or to try to correct a transaction error, the Client may contact CRIPTAN through the following telephone number: +34 625 82 17 47 or wait for CRIPTAN to contact the User through the Application, CRIPTAN account or the personal data provided, implementing the protocol set forth in the previous points of this document.

MODIFICATION OF THE TERMS AND CONDITIONS OF CONTRACT

CRIPTAN may revise and modify these Terms and Conditions at any time.

Users will be subject to the policies and conditions in force at the time they use any of the Platforms for each transaction, unless, by law or decision of government agencies, CRIPTAN must make retroactive changes to such policies, Terms of Contract or Privacy Policy, in which case, any changes will also affect the orders you had previously placed.

In this regard, CRIPTAN may modify these Terms and Conditions at any time, the applicable version at any given time being the one published on the Platforms. In the event of a substantial modification of the Terms and Conditions, CRIPTAN undertakes to inform Users of such changes. Users also undertake to periodically consult these Terms and Conditions of Contract in order to be aware of the conditions applicable at any given time.

PROTECTION OF PERSONAL DATA

In accordance with the provisions of the General Regulation on Personal Data Protection and other applicable regulations on the matter, CRIPTAN informs Users that the personal data provided through the Platforms or by sending e-mails will be processed by CRIPTAN as data controller in accordance with the provisions of CRIPTAN's Privacy Policy, which must be accepted together with the Terms of Use at the time of registration.

Likewise, CRIPTAN informs USERS that the acquisition or sale of bitcoins and other cryptoassets may be recorded in a Blockchain or public blockchain. Public blockchains operate as ledgers, intended to immutably record transactions on computer system networks. Many of these public blockchains allow forensic analysis that can lead to de-anonymization and inadvertent disclosure of private financial information, especially when blockchain data is combined with other data.

As blockchains are decentralized or third-party networks that are not controlled or operated by CRIPTAN, CRIPTAN may not delete, modify or alter, if any, personal data hosted on such networks.

USER’S RESPONSIBILITY

Users undertake to comply with their legal and contractual obligations generated by virtue of the present Terms and Conditions. If the User fails to comply with any of its obligations or hinders the other party's compliance with its obligations, the other party shall be entitled to claim compensation for damages caused, both for consequential damages and lost profits.

Users shall be liable for any breaches personally incurred by them, and the other party shall be indemnified for any error, fault or negligence not attributable to it, and for any damages arising from such breaches or errors attributable to the other contracting party.

CRIPTAN shall use all commercial and technical efforts within its reach to keep the Services offered through the Platforms available.

FORCE MAJEURE

CRIPTAN shall not be liable for any failure or delay in the performance of any of the obligations assumed, when the same is due to events beyond the reasonable control of CRIPTAN ("Force Majeure Cause"). Force Majeure Causes shall include any act, event, failure to exercise, omission or accident beyond the reasonable control of CRIPTAN and among others, by way of example, the following:

  1. Strikes, lockouts or other industrial action;
  2. Civil commotion, riot, invasion, terrorist threat or attack, war (declared or undeclared) Threat or preparation for war;
  3. Fire, explosion, storm, flood, flood, earthquake, subsidence, epidemic or any other natural disaster;
  4. Impossibility of the use of trains, ships, airplanes, motor transport or other means of transportation, public or private:
  5. Impossibility of using public or private telecommunications systems;
  6. Acts, decrees, legislation, regulations or restrictions of any government or public authority.

It shall be understood that the obligations shall be suspended during the period in which the Cause of Force Majeure continues, and CRIPTAN shall have an extension in the term to comply with such obligations for a period of time equal to the duration of the Cause of Force Majeure. CRIPTAN shall use all reasonable means to bring the Force Majeure Cause to an end or to find a solution that allows the obligations to be fulfilled despite the Force Majeure Cause.

INTEGRITY

These Terms and Conditions and any document expressly referred to herein constitute the entire agreement existing between the User and CRIPTAN in relation to the subject matter hereof and supersede any other prior covenant, agreement or promise agreed between the Users and CRIPTAN orally or in writing.

The User and CRIPTAN acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party or that could be inferred from any statement or writing in the negotiations entered into by the two parties prior to the same, except for what is expressly mentioned in these Terms and Conditions.

Neither the User nor CRIPTAN has any remedy in respect of any untrue statement made by the other party, oral or written, prior to the date of a contract (unless such untrue statement was made fraudulently) and the only remedy available to the other party shall be for breach of contract in accordance with the provisions of these Conditions.

If any of these Conditions are declared null and void by a final decision of a competent authority, the remaining terms and conditions shall remain in full force and effect and shall not be affected by such declaration of nullity.

SAFEGUARD

All clauses or terms of these Terms and Conditions must be interpreted independently and autonomously, and the rest of the stipulations shall not be affected in the event that one of them has been declared null and void by a court judgment, final arbitration resolution or administrative decision or act. The affected clause or clauses shall be replaced by another or others that preserve the effects pursued by the Terms and Conditions.

JURISDICTION AND APPLICABLE LAW

The transaction is understood to have been carried out in Spanish territory, so that for any interpretative or litigious questions that may arise, Spanish law shall be applicable.

In case of dispute, for customers operating outside the framework of their professional or business activity, both parties agree to submit, waiving any other jurisdiction that may apply, to the jurisdiction of the Courts and Tribunals of the domicile of the Consumer.

In case of dispute, for customers operating within the framework of their professional or business activity, both parties agree to submit, waiving any other jurisdiction that may apply, to the jurisdiction of the Courts and Tribunals of Valencia.

Finally, we remind customers that, in the event that they wish to file a claim for any incident in the contractual relationship, they can file the appropriate claim by filling out the following electronic form: http://ec.europa.eu/consumers/odr/.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc ut eros enim. Praesent sit amet eleifend neque. Sed elementum sagittis erat id tempor. Fusce vehicula magna magna. Curabitur ultricies lorem leo, sit amet finibus lacus eleifend vitae. Aliquam diam mi, fringilla ut ipsum eget, cursus tincidunt urna. Aenean et magna libero.

Custodia de tus activos

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc ut eros enim. Praesent sit amet eleifend neque. Sed elementum sagittis erat id tempor. Fusce vehicula magna magna. Curabitur ultricies lorem leo, sit amet finibus lacus eleifend vitae. Aliquam diam mi, fringilla ut ipsum eget, cursus tincidunt urna. Aenean et magna libero.

Custodia de tus activos

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc ut eros enim. Praesent sit amet eleifend neque. Sed elementum sagittis erat id tempor. Fusce vehicula magna magna. Curabitur ultricies lorem leo, sit amet finibus lacus eleifend vitae. Aliquam diam mi, fringilla ut ipsum eget, cursus tincidunt urna. Aenean et magna libero.

Custodia de tus activos

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc ut eros enim. Praesent sit amet eleifend neque. Sed elementum sagittis erat id tempor. Fusce vehicula magna magna. Curabitur ultricies lorem leo, sit amet finibus lacus eleifend vitae. Aliquam diam mi, fringilla ut ipsum eget, cursus tincidunt urna. Aenean et magna libero.

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