FAQs
Criptan Earn
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Criptan Earn is our savings product that allows you to generate passive returns with your cryptocurrencies (USDC, EUR (EUROC)*, BTC, or ETH) for a specified period of time. You will receive returns weekly until the final deposit date or until you decide to withdraw in the case of Earn Flex.
*What is EUROC (€)?
EUROC is a stablecoin designed by the company Circle to be linked to the Euro. It is backed by Euros deposited in bank accounts denominated in that currency, allowing it to be exchanged 1:1 for Euros at all times.
Within Criptan Earn, we offer two modalities, in which you will always receive your rewards weekly:
Fixed: allows you to deposit an amount for a fixed period of 12, 26, or 52 weeks (Earn 90, Earn 180, and Earn 360, respectively).
Flexible: allows you to deposit the amount for as long as you wish. Depending on the notice days with which you request the withdrawal, you may or may not pay a withdrawal fee.
By activating rewards, you give Criptan permission to use your funds and give you returns in exchange. In the event that Criptan experiences liquidity problems, it could affect the principal deposited. However, our priority is the security and support of your funds, so you can trust our commitment to you.
Your deposit will start generating rewards on the first Friday after you have made it, and you will receive your first reward the following Friday.
Once you have made a deposit, it cannot be withdrawn until the end of the 12, 26, or 52-week loan period, depending on the product you have chosen.
In case the APY changes, whether it increases or decreases, it will only affect new deposits you make. The APY indicated at the time of the contract will be maintained until the stipulated term ends.
EUROC is a stablecoin designed by the company Circle to be linked to the Euro. It is backed by Euros deposited in bank accounts denominated in that currency, allowing it to be exchanged 1:1 for Euros at all times.
Since it is not possible for us to invest in Euros as such, Criptan will perform a conversion free of charge, ensuring a 1:1 value between Euros and EUROC at the time of the investment. Once your deposit is completed, we will convert the EUROC (€) back into Euros at a 1:1 value. The same applies to rewards; they are generated in EUROC (€) but are converted and delivered in Euros.
This means that, while not directly, you are indeed operating with cryptocurrencies, albeit without any associated risk of exposure to EUROC.
It is not possible to reinvest profits automatically; however, at the time of contracting, you will have the option to select the auto-renewal of your deposit. This way, you can choose to have a new deposit automatically contracted under the same conditions and amounts at the end of the current one.
Yes, you can enable and disable automatic renewal from the details of your deposit. Simply, you need to disable the automatic renewal checkbox and save the configuration.
Your deposit will start generating rewards on the first Friday after making your deposit, and you will receive your first reward the following Friday.
The completion of the deposit is subject to a fee that varies depending on the number of days in advance you request it (minimum 2 days). Depending on the deposited currency, the % of the fee for early withdrawal may be higher or lower; however, it decreases daily until it reaches 0% on the 23rd day.
You can check the percentages for each cryptocurrency in the “Earn Flex” section of “Rewards and Fees” at the following link: Criptan Earn.
There is no minimum withdrawal amount; however, there is a maximum withdrawal limit based on the deposited cryptocurrency for liquidity reasons.
You can check the limits for each cryptocurrency in the “Earn Flex” section of “Rewards and Fees” at the following link: Criptan Earn.
Yes, you can automatically reinvest the rewards generated when making the deposit. You can also enable or disable it at your discretion directly from your deposit card.
EUROC is a stablecoin designed by the company Circle to be linked to the Euro. It is backed by Euros deposited in bank accounts denominated in that currency, allowing it to be exchanged 1:1 for Euros at all times.
Since it is not possible for us to invest in Euros as such, Criptan will perform a conversion free of charge, ensuring a 1:1 value between Euros and EUROC at the time of the investment. Once your deposit is completed, we will convert the EUROC (€) back into Euros at a 1:1 value. The same applies to rewards; they are generated in EUROC (€) but are converted and delivered in Euros.
This means that, while not directly, you are indeed operating with cryptocurrencies, albeit without any associated risk of exposure to EUROC.
Yes, until the withdrawal is completed, your funds will continue to generate rewards. However, on the Friday of the week in which the withdrawal is completed, the withdrawn amount will not be considered for the calculation of your reward.