FAQ

Criptan is a Spanish business started with the goal of simplifying and making the crypto world part of everyone’s day-to-day. We know it’s a complex and overwhelming world, so we are here to help you with whatever you need.

In the Criptan app you can buy, sell, send and receive cryptocurrencies; apply for and use the Criptan Card, and take on savings plans to grow your funds.

You can use Criptan in these countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom.

• Complete list

Anguilla, Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Norway, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Korea, The Åland Islands, Angola, Argentina, Armenia, Aruba, Australia, Bahamas, Belize, Benin, Bhutan, Bolivia, Botswana, Brazil, Burundi, Cameroon, Canada, Cape Verde, The Central African Republic, Chad, Chile, Colombia, The Comoros, The Democratic Republic of Congo, Costa Rica, The Ivory Coast, Curaçao, The Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Gabon, Gambia, Georgia, Ghana, Guinea, Guinea-Bissau, Holy See Honduras, Hungary, Iceland, India, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Lesotho, Libya, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mauritania, Mayotte, Mexico, Moldova, The Mongolian People’s Republic, Montenegro, Mozambique, Namibia, Nauru, Nepal, New Zealand, Niue, Palestine, State of Papua New Guinea, Paraguay, Peru, Poland, Puerto Rico, Romania, Rwanda, Sint Maarten (French part), San Marino, Sao Tome and Principe, Serbia, Sierra Leone, Singapore, Somalia, South Africa, Sri Lanka, Suriname, Eswatini, Tajikistan, Tanzania, Thailand, East Timor, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Uruguay, Uzbekistan, Vietnam, Wallis and Futuna, Zambia, Japan, Kenya, Niger, Taiwan, Western Sahara

Please note that, depending on the country you are in, some functions may be limited.

In Spain, you can use all functions.

In the SEPA region, you can use all functions except Criptan Card.

Outside of the eurozone, you can access all functions except adding and withdrawing funds in euros (€) or applying for a Criptan Card.

There are thirty-six countries in the SEPA region: the members of the European Economic Area (comprising the twenty-seven states of the European Union plus Liechtenstein, Iceland and Norway) and Andorra, Monaco, San Marino, Switzerland, the United Kingdom and Vatican City State.

Criptan is not available in countries with high-risk jurisdictions or jurisdictions not committed to the fight against money laundering and terrorist financing.