La inversión en criptoactivos no está regulada, puede no ser adecuada para inversores minoristas y perderse la totalidad del importe invertido. Es importante leer y comprender los riesgos que se explican detalladamente en esta ubicación.

FAQs - Cryptocurrency trading

Frequently Asked Questions about cryptocurrency trading on Criptan. Please, if your question is not on the list, contact our support team directly.

Purchases and sales

How do I buy cryptocurrencies?

From the "Accounts" section, you can select the "Buy" button. You'll be able to choose the payment currency (€ or USDC), the desired cryptocurrency (BTC, ETH, LTC, USDC), and the amount you want to spend. Below that amount, you'll see a preview of the cryptocurrency you're buying. You can also access the same screen from any cryptocurrency by selecting the "Buy" button. Additionally, you have the option to make a periodic purchase or purchase with your credit/debit card (additional cost of 0.95% by our provider).

How do I sell cryptocurrencies?

From the "Accounts" section, you can select the "Sell" button. You'll be able to choose the cryptocurrency to sell (BTC, ETH, LTC, USDC), the currency to receive (€ or USDC), and the amount of the cryptocurrency to sell. You can also access the same screen from any cryptocurrency by selecting the "Sell" button.

Adding a bank card

How do I add my bank card?

You have different options to link your card to your account:
- From the purchase menu, select "Purchase with card" and after adding the fields, you can save it as your default card.
- From your user profile, in the "Payment methods" section, you can save one or multiple cards.

Compras periódicas

How do I set up a recurring purchase?

You just need to go to the "Buy" section and select "Recurring purchase". Once you access the recurring purchase menu, you can select the frequency. You'll choose between weekly (specific day of the week) or monthly (specific day of the month). Then, you'll select the cryptocurrency you want to buy and lastly the currency you want to pay with (€ or USDC).
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